HAVE SOME QUESTIONS?
Frequently Asked Questions
We Are Hiring and would love to have you! Join our team here at Lemon & Love Cleaning Club!
We have a highly trained team Leader check all the details after your cleaning to ensure your home is spotless!
Be sure to check your email! We send you details on how to prep your home to make it the safest environment for our team members
Don’t stress about the mess. Let us come give your home a detailed cleaning before you unpack!
We love to use this Lemon essential oil to make your home smell amazing, clean up sticky mess and make your faucet’s shine!
Have Some Questions? That's Not A Problem At All! Our FAQ Can Help Sort Out Any Questions You May Have!
HAVE SOME QUESTIONS?
Frequently Asked Questions
We like to make booking as simple as possible. Go to Our Services tab and fill out the client application and one of our staff members will get with you as soon as possible with a personalized quote and timeslots.
No contracts here!! However, most of our clients prefer to be set up on recurring cleanings. We can set you up with biweekly, monthly, quarterly or whatever your needs are at the time. You can cancel at any time!
We are licensed and insured!
We use a program called Jobber. You will receive an email from our jobber app that allows you to pay your deposit and invoice online.
YES! We provide everything except paper towels and garbage bags. We ask all of our clients to be sure to leave 2-3 rolls of paper towels and garbage bags out for our team members to use! Our recurring clients receive a client kit for follow up cleanings!
Yes, we send a very detailed email regarding home prep a week before your scheduled visit. If we show up to a house that has not been properly prepped then my team members are told to leave the home until the client has prepared the house for us to clean.
We are professional cleaners and when we arrive at your home we want to get scrubbing right away. When animals or visitors are walking all through the home, it is more difficult to get the end results we pride ourselves on. If we have to spend our time cleaning off counters and floors, we are losing time where we could be deep cleaning. We will email you a very detailed prepping list a week before your scheduled appointment to ensure the home is ready for our teams!
We use a variety of products that we have found leaves your home sparkling clean with an amazing smell. If you are allergic to any cleaning products, please contact [email protected] to discuss a possible switch in products
Our new clients are asked to pay a $100 deposit to hold their spot. It is applied to the final bill or forfeited if you do not cancel within 1 week of your scheduled appointment or we arrive and your home is not fully prepped for your visit.
We are in the office from 8am-4pm! Feel free to contact us at any time and we will work to get back with you right away!
If you need to cancel for any reason, email us at [email protected] with your name, address and reason for cancelling and a staff member will contact you asap.
When you set up your cleanings on a recurring basis, we will drop off your very own Lemon & Love Client Kit. There is a $50 upcharge for the kit that we can split up into two visits for you. This ensures our team members have all the products they need to clean your home and also keeps things sanitary for our clients.
Yes! We would be happy to use your products if that is what you prefer, however we ask that the vacuum is properly cleaned out and suction high before your visit. Also, email [email protected] to let our staff know your changes so we can add that to your notes!
No, you are more than welcome to be at home. We do ask that you and your family stay in one area of the home while we clean. If you will not be at home during your cleaning, no worries! We do this all the time. Just give our team instructions for entry and lock up when you book your appointment.
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"We are elated to have finally found the very best cleaning company in the Birmingham area and we are looking forward to our weekly cleanings with this team going forward!"
Brooke
From Facebook
Extremely satisfied with the deep clean of my new home. Will definitely be a repeat customer!
Anna
From Facebook
I have three dogs and a husband, my house doesn’t stay clean. These ladies did an excellent job cleaning my home today! ❤️
Alexis
From Facebook